Data Protection Statement

For Berlinovo Apartment GmbH, protection of your private sphere is of the utmost importance. For this reason we comply with the statutory regulations on data protection as a matter of course. It is also important for us that you know at all times when we store what data and how we use it. For us it is especially important to protect the personal data that you entrust to us, such as your name, address, telephone number and e-mail address, and that we handle this responsibly. This also includes data created in the background during your use of the Internet, the so-called protocols. Berlinovo Apartment GmbH guarantees that your disclosures are handled confidentially, in keeping with the applicable European and German data-protection regulations.

1 Controller of the Data Processing

The controller, in accordance with article 4, paragraph 7 of EU-Datenschutz-Grundverordnung (DSGVO [GDPR = General Data Protection Regulation]) is Berlinovo Apartment GmbH
Hallesches Ufer 74 - 76, D-10963 Berlin

Management: Silke Andresen-Kienz

Fon: +49 (0)30 25 441 - 0
Fax: +49 (0)30 25 441 - 662



2 Contact to the Data Protection Officer

You can contact our data protection officer under or using our postal address with the addition, "Data Protection Officer".


3 Your Rights

Regarding personal data relating to you, you have the following rights with respect to us.

3.1 Rights in General

You have a right to information, correction, deletion, limitation of the processing, objection to the processing and to data portability. Where processing requires your consent, you have the right to revoke this, with respect to us, with effect as to the future.

3.2 Rights in Cases of Data Processing in Keeping with Legitimate Interests

In accordance with article 21, paragraph 1 of DSGVO [GDPR], you have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data relating to you that takes place on the basis of article 6, paragraph 1 e DSGVO [GDPR] (data processing in the public interest) or on the basis of Art. 6, paragraph 1 f of DSGVO [GDPR] (data processing for safeguarding a legitimate interest); this also applying to any profiling based on this regulation. In the event of objection, we will no longer process your personal data, unless we can provide compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercising or defence of legal entitlements.

3.3 Rights in Cases of Direct Advertising

If we process your personal data in order to conduct direct advertising you have the right, in accordance with article 21, paragraph 2 of DSGVO [GDPR], to object at any time to the processing of the personal data relating to you for purposes of such advertising; this also applies to profiling, to the extent that it is connected to such direct advertising.

In the event of your objection to the processing for purposes of direct advertising we will no longer process your personal data for this purpose.

3.4    Right of Complaint to a Supervisory Authority

You also have the right to complain to a relevant data-protection supervisory authority about our processing of your personal data.


4 Collection of Personal Data During a Visit to Our Website

In cases of use of the website merely for information purposes, i.e. when you do not register or otherwise transfer information to us, we collect only such personal data as is sent to our server by your browser. Whenever you decide to take a look at our website, we collect the following data that is technically necessary for us to be able to show you our website and to guarantee its stability and security. The legal basis for this is article 6, paragraph 1 f of DSGVO [GDPR]:

IP address, date and time, sought-after URL (method, resource, protocol), referrer, user agent string.

4.1 Contact by E-Mail or Contact Form

On your contacting us by e-mail or via a contact form, the data given by you (your e-mail address and, where applicable, your name and telephone number) will be stored by us so we can respond to your enquiries. If we request input, via our contact form, that is not necessary for establishing contact, such details are always indicated as being voluntary. Disclosures of such details are explicitly made on a voluntary basis and with your consent; article 6, paragraph 1 a of DSGVO [GDPR]. Where these details have to do with channels of communication (such as e-mail address, or telephone number) you also consent to our contacting you via these channels of communication, to answer your enquiry. You can, of course, revoke this consent at any time without any need to give reasons, and with effect as to the future.

We will delete the data acquired in this connection once its storage is no longer necessary, or we will restrict the processing in the event of statutory filing obligations.

4.2 Applying Online – Form

If you apply online for an apartment using our website, we collect various items of data that are necessary for preparation of contract and for conclusion of contract. The legal basis is article 6, paragraph 1 b of DSGVO [GDPR]. The data is stored for the period of the contract and in accordance with statutory obligations.

The data collected via this form is processed and stored solely within of the EU.


5 Use of Share Links

On our website there are so-called share links from Twitter, Facebook and Google+ integrated. On clicking these the user is connected to the respective services. Perpetual tracking (despite the user's being logged on) does not take place. This first begins after any active sharing of page contents. After clicking the integrated graphics you are passed on to the site of the respective provider, i.e. only then is user information transferred to the respective provider.

For information on the handling of your personal data in connection with use of these web pages, please see the data-protection provisions of the respective provider.


6 Use of Cookies

When using our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard disk by the browser used by you and through which the body that set the cookie is provided with certain information. Cookies cannot execute any programs or transfer viruses to your computer. They serve to make the Internet offer generally more user-friendly and more effective.

This website uses the following types of cookies, whose extent and functioning are explained in what follows.

6.1 Persistent Cookies

Diese Cookies werden automatisiert nach einer vorgegebenen Dauer gelöscht, die sich je nach Cookie unterscheiden kann. Sie können die Cookies in den Sicherheitseinstellungen Ihres Browsers jederzeit löschen.

6.2 Verhinderung von Cookies

These cookies are automatically deleted after a given period, which can vary according to the cookie. You can delete the cookies in the security settings of your browser at any time.


Google reCaptcha

This website makes use of reCaptcha v2, a web service from Google Inc. ("Google", Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland). It serves to prevent abusive automated entries in web forms and thus to protect the technical systems of the host. It is used for that purpose and so the legal basis is section article 6, paragraph 1 f of GDPR.

When you visit one of our websites, in which reCaptcha is integrated, a connection to the servers of Google is established. A Cookie of reCaptcha is set. Your IP address will be transmitted to Google.

In addition, reCaptcha records the following data by using „fingerprinting“:

  • used Browser-Plugins
  • Cookies which have been set for the last 6 months
  • the number of mouse clicks and touches you have made on this screen
  • CSS information for the requested page
  • Objects of java script
  • the date
  • language oft he browser

Where personal data is transferred to Google in the United States, this is done under the EU-US Privacy Shield on the basis of the European Commission's Appropriateness Decision. You can download the certificate here.

You can prevent the storage of the cookies and fingerprinting by adjusting your browser-software settings appropriately. In this case, however, we draw your attention to the fact that you may not then be fully able to use all of the functions of this website.

Farther-reaching information relating to terms of use and data protection can be found under or under


8 Data Transfer

On principle, a transfer of your data to a third party does not take place, unless we are legally obliged to do so, or the passing-on of the data is necessary for the implementation of the contractual relationship, or you have previously consented, explicitly, to the passing-on of your data.

External service providers only receive your data to the extent that this is necessary for the processing of your order. In such cases, though, the scope of the data transferred is limited on the necessary minimum. If our service providers come into contact with your personal data, we make sure, in the context of the order processing in accordance with article 28 of DSGVO [GDPR], that they also comply in the same way with the regulations of data protection law. Please also note the respective information on data protection of the providers. As to the contents of external services, the respective service provider is personally responsible, whereby we, within the framework of reasonableness, check the services to ensure compliance with the statutory requirements.

We attach importance to the processing of your data within the EU / EEA.

That's why we deploy, for the data of tenants, only service providers within the EU.

It can, however, prove necessary for us to deploy service providers, particularly Google, that process the data outside the EU / EEA. In such cases we make sure, before transferring your personal data, that an appropriate level of data protection exists at the recipient's. What is meant by this is that, via EU standard contracts or an adequacy decision, such as the EU Privacy Shield, a level of data protection is achieved that is comparable to the standards applied within the EU.


9 Data Security

We have taken extensive technical and operational protective measures to safeguard your data against accidental or intentional manipulation, loss, destruction and access by unauthorized persons. Our security procedures are regularly checked and adapted to allow for technological progress.


As in May 2018


Information on VSBG [Resolution of Consumer Disputes Act]
Berlinovo Apartment GmbH is neither willing nor obligated to participate in dispute-resolution procedures before a consumer-protection body.